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Training and Support Coordinator

Training and Support Coordinator

Job Reference: PAA557

Job Title: Training and Support Coordinator

Location: Northamptonshire

Salary: Competitive Salary Package

Close Date: 4th March 2019

Our client is an award-winning company specialising in the weight management sector.

Due to their continuing growth and success they are now looking for a talented Training and Support Coordinator to join their UK Sales team.

The main purpose of this multi-faceted role is to contribute to the overall growth and success of our client’s independent Consultants.

Principal responsibilities will include:

• To build supportive relationships with UK Consultants, encourage business development and conduct face to face visits in the field when required.
• To respond to email/telephone enquiries and complaints from Consultants/customers in a timely and professional manner
• To administer, oversee and undertake the Consultant selection, training and accreditation process
• To book and liaise with venues for all Consultant training days, and other Consultant events, and ensure all materials and resources required are prepared in advance.
• Attend these meetings and follow up on action points as required
• Deliver face to face company specific training days, locally and regionally across the UK/ROI on a regular basis to new Consultants.
• Support content creation for training events.
• To provide information and reports on Consultant sales activity as required

The successful candidate will have:

• Sound Customer Service experience, covering areas such as answering telephone enquiries, resolving queries face to face, handling minor/major complaints and service issues
• Experience in preparing and delivering presentations from small to large groups of people

Experience of working in a Direct Sales environment, plus an advanced knowledge of PowerPoint and knowledge of a Learning Management System are also desirable

If you have excellent organisational and planning skills, can multi-task and manage your time effectively and are a good relationship-builder then this is the perfect role for you!

For further information and a full job description please send your CV to pam@pamanthony-recruitment.co.uk or call us on +44 (0)1706 231-354

NB closing date for applications is 4th March 2019



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