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Customer Service Manager

Customer Service Manager Germany

Job Reference: PAA637

Job Title: Customer Service Manager

Location: Buhl (Baden), Germany

Salary: Competitive Salary Package

Close Date: Ongoing

Our Direct Selling client specialises in the Health & Wellness sector and they have created drug-free, easy-to- use, on-the-go solutions to combat a variety of health challenges.

Due to their continuing expansion they are now looking to recruit a talented Customer Service Manager to open and support an outsourced Call Centre and coach their service staff to deliver exceptional customer service.

The Customer Service Manager will build a strong team and shape staff behaviours to accomplish desired results. You will strategise and monitor the daily activities of Customer Service operations and play a collaborative role in growing and implementing standards and processes.

This is primarily an office-based role and fluency in German and English are required, with additional languages a definite plus!

If you have previously worked in a similar role, have proven experience in customer service and good knowledge of office practices and procedures, and you are looking for your next exciting career move, then look no further!

For a full job description and to find out more, please send your CV to pam@pamanthony-recruitment.co.uk